To order an item from out online shop, please follow this procedure:
When you have found the item you like, please select the desired size and put it into your shopping cart by clicking "add to cart". All of the items that you have selected will be stored in the shopping cart until the completion of the order. When you want to complete your order, go to your shopping cart and click on "checkout". Now follow the system instructions that will take you step by step through our ordering and payment process. After completing the order, you will receive an order confirmation from us by email, which will list the products that you have selected again.
Please follow the instructions below:
1. Complete the attached returns note, then pop inside your parcel.
2. Create your return label: Customers from following countries are able to use our return labels. For all further returns please note step 4.
Following price will be deducted from the refund:
Benelux, Austria and Denmark: 7.00€
France and UK: 10.00€
Portugal and Sweden: 20.00€
Please click here to get to print your return label:
3. Bring the package to a DPD-Post office of one of 22.000 DPD-Pickup parcelshops in Europe's main business centres.
4. For all other international clients please return your package to the following address:
BLCK Concept GmbH
Im Hagenkamp 13 B + C
We accept the following credit cards for your payments in the denimz.de online shop: Master Card, Visa Credit, Visa Debit, Visa Electron, Solo, Laser, Delta and American Express.
Furthermore you can use Paypal, Mollie Ideal, Sofort Banking, Bancontact and Apple Pay to pay your order.
Please note that the goods ordered can only be shipped if the credit card details you have entered are accepted. All of the security information on the card must therefore be entered. After the details have been checked successfully, the goods ordered will automatically be shipped from our warehouse.